Refund policy

If you're not happy with your products ordered, please don't hesitate to reach out at and we'll try to make it right! Please see our return & exchange policies below. 

Tights & Hosiery
We are happy to accept returns and exchanges within 30 days of fulfillment on unworn and unopened packages of tights & hosiery. Due to the intimate nature of the products and our strict sanitization process before packaging, we cannot take back any products after they've been opened/worn.

Invisible Reusable Nipple Stickies
Invisible Reusable Nipple Stickies are final sale. 

Contour Lift Shorts
We are happy to accept returns & exchanges within 30 days of fulfillment on our contour shorts. Contour Lift Shorts must be returned in its original bag. We cannot accept a return in certain situations, including, but not limited to:
  • Products showing excessive wear and tear, or at the end of their intended lifespan.
  • Items damaged by misuse, alterations, improper care, or accidents.
  • Instances of abuse of the Threads Return Policy

Return Information:
Please send all returns to the below address with your order number clearly marked, along with an email to and we can process an exchange or refund after we receive them. Return shipping is paid for by the customer, but Threads will cover shipping costs back to the customer in the case of exchanges. 

Attn: Threads
54 Carnforth Road
North York, ON M4A 2K7

If you have any questions, please email